Privacy Policy

Last updated: April 2026 | Applies to: peptiko.xyz

1. Who We Are

Peptiko ("we", "our", "us") operates peptiko.xyz, a research compound supplier based in Moldova. We supply research-grade peptides to laboratories and research institutions. Contact: orders@peptiko.com.

2. Data We Collect

We collect personal data you voluntarily provide when:

• Submitting the Early Access / newsletter form (name, email, Telegram handle, phone number, research interests)
• Placing an order (shipping address, email, phone)
• Contacting us via email or Telegram

We also collect standard server log data (IP address, browser type, pages visited) via our hosting provider (Netlify) for security and performance purposes.

3. How We Use Your Data

• Processing and fulfilling orders
• Sending order confirmations, shipping notifications, and COA documentation
• Sending research updates and product announcements (only if you opted in)
• Responding to inquiries and providing customer support
• Improving our website and services

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing (GDPR)

For EEA/EU residents, we process your data under the following legal bases:

• Contract performance — to process and fulfil orders
• Legitimate interests — to respond to inquiries and maintain security
• Consent — for marketing communications (you may withdraw at any time)

5. Data Retention

We retain order data for 5 years for accounting and legal compliance purposes. Marketing consent data is retained until you withdraw consent. Inquiry data is retained for up to 2 years.

6. Third-Party Services

We use the following third-party services which may process your data:

• Netlify — web hosting and form submissions (Privacy Policy: netlify.com/privacy)
• Formspree — contact form processing
• Google Fonts — font delivery (no personal data stored)

7. Your Rights

Under GDPR and applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw marketing consent at any time
• Lodge a complaint with your national data protection authority

To exercise these rights, contact us at orders@peptiko.com. We respond within 30 days.

8. Cookies

Peptiko.xyz uses minimal cookies necessary for site functionality (cart, session state). We do not use advertising or tracking cookies. No cookie consent banner is required as we do not use non-essential cookies.

9. Security

We implement appropriate technical and organisational measures to protect your data, including HTTPS encryption for all data in transit. Order details are communicated via secure email channels.

10. Changes to This Policy

We may update this policy periodically. Material changes will be announced on our website. Continued use of peptiko.xyz after changes constitutes acceptance of the updated policy.

11. Contact

For privacy inquiries: orders@peptiko.com
For general inquiries: Contact page