My Peptiko vial looks different from the product page photo, what should I do?
Do not reconstitute or use it. Email a photo of the label (clearly readable) and the batch ID to info@peptiko.xyz. We do not change vial appearance between batches without updating the product page first; substantial appearance mismatch means either a labelling error, transit tampering, or a counterfeit. We investigate every case and either dispatch a replacement at no charge or issue a full refund if any of those conditions is confirmed. We have not seen counterfeit Peptiko vials to date but would treat such a report seriously.
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